This policy is valid as of 2021.
Privacy Policy - KGS Inteligência em Gestão de Manutenção
KGS Inteligência em Gestão de Manutenção, a private legal entity, takes your privacy seriously and ensures the security and data protection of all its clients, partners, suppliers, and users of the domain website https://www.kgsmanutencao.com.br/
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our website and in messages we exchange with you. This document is valid only for information collected through the website.
By accessing the website, sending communications, or providing any type of personal data, you declare that you are aware of the terms provided herein and agree with the privacy policy, which describes the purposes and ways of processing your personal data that you make available on the website.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise in relation to the Personal Data we process. If you have any questions about the use of Personal Data, please contact [email protected]
Furthermore, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through our internet address. Accessing these links will cause you to leave our site and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.
If you send us Personal Data relating to other individuals, you declare that you have the authority to do so and have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.
For the purposes of this Privacy Policy:
"Personal Data": any information that, directly or indirectly, identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;
"Sensitive Personal Data": any information that reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, union or religious, philosophical or political organization membership, data concerning health or sex life, genetic or biometric data;
"Processing of Personal Data": any operation performed on Personal Data, whether by automatic means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Any other operation provided for under applicable law is also considered Processing of Personal Data;
"Data Protection Laws": all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the General Personal Data Protection Law ("LGPD").
We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services on the site, personalizing and improving your experience. Examples of how we use the data include:
To contact you via a provided phone number and/or email address. We may contact you in person, by voice messages, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable business purposes.
In addition, the Personal Data provided may also be used as we deem necessary or appropriate: (a) under the terms of Data Protection Laws; (b) to meet the requirements of a judicial process; (c) to comply with a court decision, regulatory decision, or decision of competent authorities, including authorities outside your country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect our, your, or third parties' rights, privacy, and safety; (g) to detect and prevent fraud; (h) to allow us to use available remedies or limit the damages we may suffer; and (i) in other ways permitted by law.
You are not required to share the Personal Data we request. However, if you choose not to share it, in some cases, we may not be able to provide you with full access to the site, some specialized features, or be able to provide the necessary assistance or, yet, enable the delivery of the product or provide the service you contracted.
The general public can browse the site without needing to register or submit Personal Data. However, some of the site's features may depend on registration and submission of Personal Data, such as completing a purchase/service contract and/or enabling us to deliver the product/provide the service.
When you contact us through the site, we may collect: Contact data: name, last name, phone number, address, city, state, and email address;
Information sent: provided by you through a form (questions, complaints, suggestions, criticisms, compliments, etc.).
During general navigation on the site, we may collect: Location data: geolocation data when you access the site;
Preferences: information about your preferences and interests in relation to products/services (when you tell us what they are or when we infer them from what we know about you);
Site navigation data: information about your visits and activities, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the site from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 7 below;
Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how the site is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will be identified through the use of this data with available technology;
Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; site usage data; and information collected through cookies, pixel tags, and other technologies.
We do not collect Sensitive Personal Data.
We may share your Personal Data:
With the partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With third parties, to help us manage the site;
With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
Personal Data and other information collected by us may be transferred to or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.
When you visit the site, it may store or retrieve information on your browser, primarily in the form of cookies, which are text files containing small amounts of information. This information may be about you, your preferences, or your device and is primarily used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
In accordance with this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in various ways, including, but not limited to:
Through your browser or device: some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, and internet browser type and version. We may use this information to ensure that the site functions properly.
Use of cookies: information about your use of the site may be collected by third parties from cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent on the site, pages visited, language preferences, and other anonymous traffic data. We and our service providers use this information for security purposes, to facilitate navigation, display information more efficiently, and personalize your experience when using the site, as well as for online tracking. We also collect statistical information about the use of the site for continuous improvement of our design and functionality, to understand how the site is used, and to assist you in resolving issues related to the store.
If you do not want your information to be collected through cookies, there is a simple procedure in most browsers that allows cookies to be automatically rejected, or offers the option to accept or reject the transfer of a specific cookie (or cookies) from a particular site to your computer. However, this may cause inconvenience in using the site.
The settings you choose may affect your browsing experience and the functionality that requires the use of cookies. In this regard, we disclaim any responsibility for the consequences resulting from the limited functioning of the site caused by the deactivation of cookies on your device (inability to set or read a cookie).
Use of pixel tags and other similar technologies: pixel tags (also known as web beacons and invisible GIFs) may be used to track the actions of site users (including email recipients), measure the success of our marketing campaigns, and collect statistical data about site usage and response rates, and for other unspecified purposes. We may hire behavioral advertising companies to obtain reports on the site's ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our site and third-party sites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.
The cookies used on our site are in accordance with legal requirements and fall into the following categories:
Strictly necessary: these cookies allow you to browse the site and enjoy essential features securely. An example is security cookies, which authenticate users, protect their data, and prevent the creation of fraudulent logins.
Performance: cookies in this category collect coded and anonymous information related to our virtual site, such as the number of visitors to a specific page, the origin of visits to the site, and which pages the user accessed. All collected data is used only for eventual improvements to the site and to measure the effectiveness of our communication.
Functionality: these cookies are used to remember user preference settings to improve your visit to our site, such as layout settings or your responses to promotional and registration pop-ups -; this way, you won't be asked numerous times.
Advertising: we use cookies to create targeted campaigns and deliver ads according to your consumption profile on our virtual site.
You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) revocation of consent. Your requests will be treated with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that the sharing of Personal Data is only done with its owner.
You should bear in mind that in certain cases (e.g., due to legal requirements), your request may not be immediately satisfied, and we may not be able to fulfill it due to legal obligations.
We seek to adopt the appropriate technical and organizational measures provided for by the Data Protection Laws for the protection of Personal Data in our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
The site may, from time to time, contain hypertext links that will redirect you to the sites of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and that we are not responsible for these policies. Please consult these policies before submitting any Personal Data to these sites.
We are not responsible for the collection, use, and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider, or device manufacturer, including any Personal Data you disclose to other organizations through the applications, related to such applications, or posted on our social media pages. We recommend that you inform yourself about the privacy policy of each site visited or each service provider used.
If we modify our Privacy Policy, we will post the new text on the site, with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notification on our site.
We remind you that we are committed to not processing your Personal Data in a manner inconsistent with the purposes described above, unless otherwise required by law or court order.
Your use of the site after the changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate your access to the store.
If you wish to exercise any of the rights provided for, including withdrawing your consent, in this Privacy Policy and/or in the Data Protection Laws, or to resolve any doubts related to the Processing of your Personal Data, please contact us by email at [email protected]
